In order to get more accurate data about how people think what leadership
is, how they understand leadership and what their attitudes towards good leaders, we group decided to do two types of researches
namely focus group and descriptive research.
Firstly, we interviewed four people from different social status.
a CPA working in a small business in china. She has been working as an accountant
for more than 20 years. Now she is the manager of the financial department of
that company. I interview her through the internet based on the Mintzberg theory
and asked her to finish a leadership quiz about the leadership role. Basically,
for the reason that the company she works with is only a middle sized company which has relatively simple structure, so the
roles she performed, as what she mentioned, are probably focusing on informational and interpersonal roles, just like figurehead
and monitor. Secondly, her job is doing accounting statement for the business
and therefore, she needs to take more responsibility to train the new staff. She
is such an experienced accountant that she needs to supervise every transaction the clients offered while making right decisions
as the dilemma incurred. Finally, I asked her what she thinks about the most
important quality a successful leader must have. What she mentioned is “expertise”,
she continued, “You could be respectful by all the staff for your professionals.”
is an Australian who was resigned from finance department from Central TAFE. And now he starts his own cleaning
business with eight employees. Although his business scale is small, his performance
is absolutely a leader. Hence, I did a quiz with him called “the Efficiency
of Your Organization”. This quiz focuses on the organization efficiency
evaluation. It considers the aspects from changes, mission, communication, human
resources policies, performance management, competency development and management, cultural diversity and assigning blame. Analyzing the results he ticked, I feel that he is a pretty well-performed leader
which is the same as his employee’s recognition. However, there is an unexpected
answer form the result. The one is about the HR policy. He said he prefers listening diverse opinions from the staffs, but during the decision process he would
like to make a judge himself. Employee’s ideas will be considered as decision
improving and information gathering process, which may be not taking quite a long time.
Generally, the result indicates that his organization is running effectively in the area while it also have a great
ability to further increase productivity and build positive relationships between leadership, employees and customer.
a graduated student from ECU. He is working in a mining company as a chemical
researcher. He has been working in this area for 3 years already. And now he becomes a supervisor of the lab. Gem came to Australia
from Brazil 12 years ago and studied here
from junior high school. I interviewed him through doing a small quiz called
“How You Rate as a Leader”. There are several interesting questions
in this quiz and of course his rate of being a leader can be generated. For instance,
one of the question is “in you childhood what was your ‘Gang Rank’?”
His answer is “the geeky one: noted by none.” The other impressive one is, “what does EQ meant to
you?” He gives the answer as “it is a way of empathizing with how your colleagues may be feeling.” Hence, the final result shows that he is a creative, assertive and empathetic person
who is easily able to draw groups together and seem prepared to do what can do in potential.
of our group member, she is currently a student majoring in international business in ECU.
She is being studying in Perth around 2 years and is
going to graduate after this semester. The reason why I would like to interview
an inexperienced person to do this quiz is that I am interested in finding out the current understandings of leadership method
from students. I gave the quiz called “Emotionally Intelligent Leadership
Quiz”. I asked her to finish the quiz on the basis of imaging yourself
who is a leader and what you should perform in the organization. In fact, I am
very satisfied with her result that is fit for her identification right now. Her
score is just 60 which belongs to the second level—learning. Obviously,
she has already had a number of leadership strengths. However, there is much
room for improvement. The answer analysis also provides a suggestion that she
may further develop her retention skills and get ready to learn new strategies. I
believe once she works in an organization, she will be an excellent leader in future.
Then in order to get more adequate information, we sent out 100 shares of questionnaire to do so called descriptive research.
We have done a survey of 100 random people by using a quiz from Dubrin- Task oriented attitudes and behaviors. The test showed
that most people have got the capabilities of task oriented attitudes and behaviors for leading.
90% of the people quite clearly know the
85% of the people have good communication
with their group members.
78% of the people agree that they should
spend so much time with computers.
There are still 60% of the people helping
other group members with their planning when they have finished their own works.
also point out that although most people often establish close relationship with subordinates, they still know that “task”
is more essential than “people”. On the one hand, without people’s supports, people could not achieve the
future goals. On the other hand, in order to gain the goals, leaders have to hold the right directions, but it does not mean
they are authoritarian leaders. They have to use the power and relationships properly. In another word, they have to know
that they have responsibilities for the whole team; meanwhile they could use the relationships.