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"Are You Ready To Manage In The 21st. Century?"
(For individual usage only, not to be used in team building or organizational training programs)
[About the Quiz]
Today's managers face rapidly changing conditions--flatter organizations, virtual teams, doing more with less, temporary
structures, employees with different values and life-work style preferences. How effective these managers manage spells the
difference between the profitable and the also ran organizations. Are you or your managers making the adjustment and transition
to this new role, these new demands or, are you stuck in the past?
Although not exhaustive, this quiz tests eleven important skills for contemporary managers by assessing the degree to
which you practice these skills. The more honest you are in this self evaluation the more valuable the results for your growth
and development or, the growth and development of the managers in your organization.
To what extent would others describe you in each of these eleven skills areas:
1. Needs to exceed
Demonstrates a sustained passion to succeed, willingly steps up to significant challenges, sets high standards, driven
to achieve results, conveys a sense of urgency, and hold self accountable for adding value.
A. This is not me (1)
B. Sometimes this is me (3)
C. This is definitely me (5)
2. Helps others succeed
Supporting others by providing constructive feedback, coaching, using a process to see that others are developed and provides
developmental resources.
A. This is not me (1)
B. Sometimes this is me (3)
C. This is definitely me (5)
3. Courageous
Willing to stand up and be counted. Steps forward to address difficult issues, puts self on the line to deal with important
problems, stands firm when necessary, doesn’t hold back anything that needs to be said, is not afraid to take negative
action when appropriate.
A. This is not me (1)
B. Sometimes this is me (3)
C. This is definitely me (5)
4. Leads
Creates a visions and purpose which others buy into and share. Takes actions that inspire confidence that the vision is
being achieved. Sets clear and compelling goals that serve as a unifying focal point of efforts—often creating immense
team spirit. Good enough never is.
A. This is not me (1)
B. Sometimes this is me (3)
C. This is definitely me (5)
5. Customer focused
Creates sustained partnership with customers (internal and external) based on a thorough first-hand understanding of what
creates value for them, continually searches for ways to increase customer satisfaction.
A. This is not me (1)
B. Sometimes this is me (3)
C. This is definitely me (5)
6. Relationship builder
Initiates and develops relationships with others as a key priority, uses informal networks to get things done, relies
more on ability to influence than hierarchical relationships.
A. This is not me (1)
B. Sometimes this is me (3)
C. This is definitely me (5)
7. Team Builder
Champions teamwork, creates an environment in which teams are used appropriately, their development is supported, and
they are generally successful, fosters collaboration among team members and among teams, creates a feel of belonging in the
team.
A. This is not me (1)
B. Sometimes this is me (3)
C. This is definitely me (5)
8. Principled
Inspiring trust through ethical behavior, shows consistency between principles, values, and behavior, is authentic. Consistently
lives, breathes, and expresses their principles in all that they do.
A. This is not me (1)
B. Sometimes this is me (3)
C. This is definitely me (5)
9. Change agent
Acts as a catalyst of change and stimulates others to change, challenges the status quo and champions new initiatives,
manages implementation effectively.
A. This is not me (1)
B. Sometimes this is me (3)
C. This is definitely me (5)
10. Eager learner
Learns from experience, learns quickly, a versatile learner, actively pursues learning and self-development.
A. This is not me (1)
B. Sometimes this is me (3)
C. This is definitely me (5)
11. Values others
Shows and fosters respect and appreciation for each person whatever their background, race, age, gender, disability, values,
lifestyles—makes others feel valued for their ideas and contributions regardless of differences, seeks others points
of view, recognizes their contribution and make people feel appreciated.
A. This is not me (1)
B. Sometimes this is me (3)
C. This is definitely me (5)
Your score:
11 - 21 An obsolete manager.
If presently a manager, you must be very frustrated and you yearn for the good old days. Sorry, they weren’t
so good and they never will return. Have you considered a non managerial position?
21 - 43 A closet 21st Century manager.
You must be torn between holding on to the past or, following the skills exhibited by your past superiors and, doing what
you think is right--sometimes you do, sometimes you don't. What you need is more consistency--trust yourself, you are on the
right road. Look for opportunities to sharpen your skills so you can be more confident by using them all the time, not just
some of the time.
45 - 55 A 21st Century manager.
Your skills will put you in good stead for the future. Don't relax, keep learning and adapting, who knows what the future
will bring. A safe bet is that it will be different but, you like these kinds of challenges.
Using the quiz as a Developmental Discussion Tool.
1. Select and assess 4 out the 11 skills which, in your mind, make a difference—they are the most important
for your positions.
2. Ask your manager to also select the 4 most critical skills for your position and assess how they would describe
you.
3. Compare your assessment with those of your manager--discuss similarities, gap or differences in these assessments—when,
where, and how your views are similar or different.
4. Jointly define the implications for your increased effectiveness, growth, and development.
About the Quiz
By, Matt M. Starcevich, Ph.D., CEO, the Center for Coaching and Mentoring, Inc. a firm devoted to training and consultation
in Team Work, Coaching, Leadership, and Quality, Co-author of Teamwork: We Have Met The Enemy and They Are Us, The Coach:
Creating Partnerships for a Competitive Edge, and Win Win Partnerships: Be On The Leading Edge With Synergistic Coaching.
For more information call (918) 333-6609
Related link:
http://www.coachingandmentoring.com/Quiz/21stmanager.html
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